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Everything went just fine.
Just great. Appreciated the honest appraisal of our systems, especially regarding the initialinstallation of the two air handlers in the attic, which had defective installs to begin with.
Was completely repaired and now no water buildup on roof.
It went very well aside from an address issue (the office manger gave the technician my billing address instead of the address where the work was to be performed). However, when the technician determined what had happened, his kept his professionalism and came out ASAP (for that alone, I commend him, he was sent halfway across the valley when it was down the street from the business). He serviced both A/C units, examining the lines and valves (noted that one valve was leaking), checking the capacitors (two of four needed attention), and adding refrigerant (I paid to have two additional pounds added to the larger unit, which I had already suspected was low). It paid immediate dividends as there was a noticeable difference in air temperature from the registers and throughout the house. I will contact them again to soon service my own home's A/C, as I was very pleased with their overall service and professionalism.
Fernando was very professional. He recommended that I replace a part. I thought the price wasquite high, but let him replace it anyway. Overall I was very pleased.
Very well according to my tenant.
Efficient and thorough. Did not try to sell me on additional services or questionable repairs.
Service tech arrived in the time window as promised. Work was done efficiently and professionally.
The office was proactive about setting up an appointment; the service man arrived punctually and was nice, competent and professional.